I have a custom field that is a Select List (single choice),
When this is selected in Jira Service Desk, I want the selected value to be copied to the Components field in a new, different Software project.
How can I accomplish this?
I've tried adding the {{customfield_10188}} to the components field as an automation within service desk as well as in the end project when an issue is created.
but I cant get it to work.
How do I pick the selected option from custom field, to populate Components?
From the Automation section in the end project the issue is moving in to, make sure that you set a the smart value of your custom field in the Components field to copy.
Also make sure that you check the box to let other rules trigger this rule.
Hi Thomas,
I don't know that this is going to be possible. Maybe with the Additional fields (JSON) section.
There is this open feature request that you can vote for and follow:
https://jira.atlassian.com/browse/JRACLOUD-62229
Can you share the rule that you have so far?
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Hi John!
I ended up solving this myself with my own automation.
thanks.
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