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command shift 4 to capture image, drops into JIRA comment now appears as file instead of image

Max Baker
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February 9, 2023

I was happily screenshotting away and droping images into my JIRA ticket comments, can then see and expand the image in the comment.

 

All of a sudden when i drop the screenshot in, it is in there as a file, and preview doesn't show. Even if preview works I don't want it as a file, I want it to view as an image.

 

Workaround is to right click on the little thumbnail image that appears for a few seconds, right click and save to clipboard, then conrol-v paste it into the comment. But this sucks.

Whoever thought this change was a good idea should have run that by a focus group.

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Max Baker
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
February 10, 2023

I thought this was Atlassian, but the fix was:

Finder -> Settings -> Advanced -> check  'Show all filename extensions'

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