Im the administrator of the site.
I need to give all responsability of the site and billing to another person and im not able to find how to do that.
First: Ii gave the other person administrator and site-admin rights But there is still "administrator" written beside my user in the user list. How can i change that to another user
Second: billing infos are under my user and my name. I tried to change it but all the field are gray... How can I transfert the billing contact to another user?
My final goal will be to transfert everything and delete my user.
Thank you.
@Jocelyn Briere - I'm having the same issues with the billing info. Did Elisa's hints below help? Did the Sales team help you out?
Hi Jocelyn, how are you today?
The '[Administrator]' beside your user is just a text. If you access User Management and edit your name you will be able to remove that and add it into another user. ![]()
To grant this user full admin permissions on the site, you need to add him/her into 'administrators' and 'site-admins' groups.
About the billing credentials associated with this account, you will need to raise a ticket with us (support.atlassian.com) asking our Sales team to make the changes. ![]()
Hope this helps!
Cheers!
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