cant create a new Atlassian site

[Michael Stiglmair]

Currently getting an error when trying to create a new Atlassian site.

The message appears after submitting an available yoursite.atlassian.net subdomain and reads:

"Something went wrong on our end. Please try again. If this keeps happening, contact support. (Issue ID for Atlassian use: f7196c675a5a44138c871373f1aff152)"

[Walter Buggenhout]

Hi @Michael Stiglmair and welcome to the Community!

That looks like a technical glitch of some sort. I would try again if I were you if the url was indeed still available.

If it still returns an error, I would reach out to Atlassian support directly via https://support.atlassian.com/contact/#/ - you will need assistance of someone with behind the scenes access to systems to investigate the issue.

Hope this helps!

[Dirk Ronsmans]

@Michael Stiglmair ,

Also always remember you can go to https://status.atlassian.com to make sure there are no general ongoing issues. (which does not seem to be the case at the moment)

[Joseph Chung Yin]

@Michael Stiglmair -

Welcome to the community.  I agreed with what @Walter Buggenhout stated.  In addition, you should know that only Enterprise subscription will give you the ability having more than one-site setup under the same centralized control.  All other subscription plans only provide one site.

https://www.atlassian.com/software/jira/pricing?&aceid=&adposition=&adgroup=136973854010&campaign=18440774082&creative=656629737107&device=c&keyword=jira%20plans&matchtype=p&network=g&placement=&ds_kids=p73345564487&ds_e=GOOGLE&ds_eid=700000001558501&ds_e1=GOOGLE&gad_source=1&gclid=EAIaIQobChMIqZ207O_fgwMVgxCtBh0GuwSxEAAYAiAAEgJcTvD_BwE&gclsrc=aw.ds

Hope this also helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Technology Applications Team

Viasat Inc.