cannot find matching method

[Omprakash Thamsetty]

Hi,

My script was ran in 6.x version after upgrading to 7.2.6 then not working. This use to send attachment when issue resolve.

Here is the code that I used.

////Values getting from workflow transition screen c. 
           def changeItems = transientVars["changeItems"]
           def uploadChanges = changeItems.findAll { item -> item.getField() == "Attachment" && item.getFieldType() == "jira" }
   
           uploadChanges.each { uploadChange ->
           def Attachment attachment = attachmentManager.getAttachment(uploadChange.getTo()?.toLong())

Getting errors as below

1. groovy.lang.MissingPropertyException: No such property: transientVars for class: com.custom.Script607 at com.custom.Script607.run(Script607.groovy:160)

2. item.getField()   - Cannot find matching method. please check if the declared type is right and if the method exist

3. item.getFieldType() - Cannot find matching method. please check if the declared type is right and if the method exist

4. attachmentManager.getAttachment(uploadChange.getTo()?.toLong())  Same error as 2,3

Can anyone suggest me what is the change in new JIRA version 7.2 ? How I can fix this?

[JamieA]

The first issue causes the others. Is this a workflow function? transientVars should work fine. Can you add a screenshot of the function config.

[Omprakash Thamsetty]

@Jamie Echlin (Adaptavist) Here is the screenshot of the workflow post function

wk-flowpostfunction.JPG

Script is

package com.custom
import com.atlassian.jira.event.issue.AbstractIssueEventListener
import com.atlassian.jira.event.issue.IssueEvent
import com.atlassian.jira.ComponentManager
import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.issue.CustomFieldManager
import com.atlassian.jira.issue.fields.CustomField
import com.atlassian.jira.issue.Issue
import com.atlassian.jira.issue.MutableIssue
import com.atlassian.jira.issue.AttachmentManager;
import com.atlassian.jira.issue.attachment.Attachment;
import com.atlassian.mail.queue.SingleMailQueueItem
import com.atlassian.mail.Email
import com.atlassian.mail.server.MailServerManager
import com.atlassian.mail.server.SMTPMailServer
import org.apache.log4j.Category
import java.sql.Timestamp
import com.atlassian.jira.util.AttachmentUtils;
import com.atlassian.jira.util.PathUtils
import javax.mail.Multipart
import javax.mail.internet.MimeMultipart
import javax.mail.BodyPart
import javax.mail.internet.MimeBodyPart
import javax.activation.FileDataSource
import javax.activation.DataHandler
 
ComponentManager componentManager = ComponentManager.getInstance()
CustomFieldManager customFieldManager = componentManager.getCustomFieldManager()
MailServerManager mailServerManager = componentManager.getMailServerManager()
SMTPMailServer mailServer = mailServerManager.getDefaultSMTPMailServer()
AttachmentManager attachmentManager = componentManager.getAttachmentManager()
pathManager = componentManager.getAttachmentPathManager()
 
// Get the related Application
def cfRelAppID     = ComponentAccessor.customFieldManager.getCustomFieldObjectByName("Related Application ID")
def cfRelAppIDVal  = "" + issue.getCustomFieldValue(cfRelAppID)?.value
def cfrelAppSupportEmailVal
if (cfRelAppIDVal != null ){
 MutableIssue relAppObj = componentManager.getIssueManager().getIssueObject(cfRelAppIDVal)
 def cfrelAppSupportEmail = customFieldManager.getCustomFieldObjectByName("Support Email")
 cfrelAppSupportEmailVal = relAppObj.getCustomFieldValue(cfrelAppSupportEmail)?.value
 // log.debug ("App email is ${cfrelAppSupportEmailVal}")
 def cfrelAppSupportEmailSig    = customFieldManager.getCustomFieldObjectByName("Support Email Signature")
 cfrelAppSupportEmailSigVal = relAppObj.getCustomFieldValue(cfrelAppSupportEmailSig)?.value
}

if (mailServer) {
    //TO: Email Address//
 ///////TO: Email Address////////
 def cfcust = customFieldManager.getCustomFieldObjectByName("Customer Email")
 def cfcustVal =  "" + issue.getCustomFieldValue(cfcust)?.value
     
 Email email = new Email(cfcustVal)
    
    ///////FROM: Email Address////////
    if (cfrelAppSupportEmailVal != null ){
    email.setFrom("" + cfrelAppSupportEmailVal)
    }
    
    ///////CC: Email Address////////
 CCEmailID = customFieldManager.getCustomFieldObjectByName("CC Address Emails")
 def CCEmailAddr = issue.getCustomFieldValue(CCEmailID)
    if (CCEmailAddr != null ){
    email.setCc("" + CCEmailAddr)
    }
    
    ///////Email Subject////////
    email.setSubject("($issue.key) - $issue.summary")
  //  email.setSubject("Hello Testing Attachment");
  
    ///////Set the Email Mime Type/////  
    email.setMimeType("text/Plain");
    
    ///////Email Body////////   
 String content
    
    if ( issue.status.name == "Waiting For Triage"){
     content = "TECH Help Desk Ticket $issue.key has been created"
    }else if( issue.status.name == "Waiting on Customer"){
     content = "TECH Help Desk Ticket $issue.key Needs More Information." 
    }else if( issue.status.name == "Resolved"){
     content = "TECH Help Desk Ticket $issue.key has been resolved." 
    }
     
         content = content +
       "\n\nShort Description: $issue.summary\n\n" +
     "\nCustomer:              ${issue.getCustomFieldValue(customFieldManager.getCustomFieldObjectByName("Customer"))?.value}" + 
     "\nRelated Provider:      ${issue.getCustomFieldValue(customFieldManager.getCustomFieldObjectByName("Related Provider"))?.value}" + 
     "\nRelated Application:   ${issue.getCustomFieldValue(customFieldManager.getCustomFieldObjectByName("Related Application"))?.value}" + 
     "\nService Request Type:  ${issue.getCustomFieldValue(customFieldManager.getCustomFieldObjectByName("Service Request Type"))?.value}" + 
     "\nRequest Source Type:   ${issue.getCustomFieldValue(customFieldManager.getCustomFieldObjectByName("Request Source Type"))?.value}"  +
         "\nRequest Received Time: ${issue.getCustomFieldValue(customFieldManager.getCustomFieldObjectByName("Request Received Time")).format('MM/dd/yyyy hh:mm a')}" +
     "\nCreated:               ${issue.getCreated().format('MM/dd/yyyy hh:mm a')}"  
         
    if( issue.status.name == "Waiting For Triage"){
    content = content +
              "\n\nDescription:\n\n$issue.description"
    }else if( issue.status.name == "Waiting on Customer"){
          
           ////Checking for attachment.
        Multipart multipart = new MimeMultipart("mixed");
        
    
        ////Values getting from workflow transition screen c. 
           def changeItems = transientVars["changeItems"]
           def uploadChanges = changeItems.findAll { item -> item.getField() == "Attachment" && item.getFieldType() == "jira" }
   
           uploadChanges.each { uploadChange ->
           def Attachment attachment = attachmentManager.getAttachment(uploadChange.getTo()?.toLong())
            
              if (attachment) {
                  addAttachmentsToMessage(multipart,attachment);
                        
       }
                
           }
          email.setMultipart(multipart);
       
           content = content +
                    "\n\nPlease provide more information:\n\n${issue.getCustomFieldValue(customFieldManager.getCustomFieldObjectByName("Customer Comment"))?.value}"
           
         
  }else if( issue.status.name == "Resolved"){

         ////Checking for attachment.
        Multipart multipart = new MimeMultipart("mixed");
        
    
        ////Values getting from workflow transition screen for attachment field.
           def changeItems = transientVars["changeItems"]
           def uploadChanges = changeItems.findAll { item -> item.getField() == "Attachment" && item.getFieldType() == "jira" }
   
           uploadChanges.each { uploadChange ->
           def Attachment attachment = attachmentManager.getAttachment(uploadChange.getTo()?.toLong())
            
              if (attachment) {
                 addAttachmentsToMessage(multipart,attachment);
                        
       }
                
           }
          email.setMultipart(multipart);

    content = content +
    "\nResolved:              ${issue.resolutionDate.format('MM/dd/yyyy hh:mm a')}" +
    "\nResolution:            $issue.resolution.name" +
    "\n\nResolved Comment - :    ${issue.getCustomFieldValue(customFieldManager.getCustomFieldObjectByName("Customer Comment"))?.value}"
  }
     
        if (cfrelAppSupportEmailSigVal != null ){
         content = content + "\n\n" + cfrelAppSupportEmailSigVal
        }   
        
       //email.setBody(attachFileName + "total added attachments" + NumOfAttachedfiles);
        email.setBody(content)
        
      ///////SEND Email ////////
       SingleMailQueueItem item = new SingleMailQueueItem(email);
       ComponentAccessor.getMailQueue().addItem(item);
     
  }else {
   log.error "No SMTP mail server defined"
}
private void addAttachmentsToMessage(Multipart multipart, Attachment attachment){
                BodyPart attachBody = new MimeBodyPart();
                def attachedFile = AttachmentUtils.getAttachmentFile(attachment);
                FileDataSource source = new FileDataSource(attachedFile);
                attachBody.setDataHandler(new DataHandler(source));
               attachBody.setFileName(attachment.filename);
                multipart.addBodyPart(attachBody);
}

[Omprakash Thamsetty]

 I got the error at this point.

           

def changeItems = transientVars["changeItems"]           def uploadChanges = changeItems.findAll { item -> item.getField() == "Attachment" && item.getFieldType() == "jira" }              uploadChanges.each { uploadChange ->           def Attachment attachment = attachmentManager.getAttachment(uploadChange.getTo()?.toLong())

[JamieA]

You can't use eg componentManager.getCustomFieldManager in JIRA 7.

See https://scriptrunner.adaptavist.com/latest/jira/releases/UpgradingToJira7.html#_removal_of_componentmanager_methods

When you've fixed those probably everything else will work.