can't join project

[유영선]

Hello,

I’m getting an error in Jira and cannot access the page.
Here are the details:

Hash: 1I1KRMB
Trace: bc9b8c54506442969d2c03657d0f2f85

I already tried refreshing, logging out/in, and using incognito mode, but the issue persists.
Could you please check the server logs with the trace ID and help resolve this?

Thank you.

[Philipp Sendek]

Hi and welcome to the community,

it looks like this is an issue in your Jira Cloud site, so it would be best to reach out to the administrators of the Jira site. If the contact form is globally enabled, you can find the form to contact administrators under the cog in the top right and then click on "contact your Jira admin":


If it isn't, it would probably the best way to create an internal support ticket or reach out to your IT in order to learn who is responsible for administrating your Jira site.

Greetings
Philipp