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by using self-signed certificate trying to make secure jira 8.9 url but there are lots of confusion

Saumya Gupta August 27, 2020

Hi team,

 

Since 3 weeks I am trying to run jira on https but not able to do it there are are so many confusion.

getting below error after following some your docs. 

The requested resource has not been defined
NT-ware MOM HTTP Server

Please support.

 

thank you

1 answer

0 votes
Nic Brough -Adaptavist-
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August 28, 2020

There is not a lot we can help with here, you have given us no information about how you are trying to do https, what you've done to try to enable it, or what documentation you've tried to follow to try to get it working.

Please could we have some context?

Saumya Gupta August 30, 2020

Dear Nic,

Thank you for your quick response.

I followed below link to generate to generate self-signed certificate and xlm config. 

Link- https://confluence.atlassian.com/adminjiraserver089/running-jira-applications-over-ssl-or-https-1005347078.html

Jira- version 8.9 

In XML file, there is no connector where port 8443 is mentioned,  not even defined in the connector where scheme is ="https"  

Can you please help me which connector I have to use for jira 8.9 for https and what element should be present ?

My target is connect Jira and Polarian, in between of configuration of it, url should be secure.

Error getting after doing the cofig is :

The requested resource has not been defined
NT-ware MOM HTTP Server

And I am not getting any solution of it.

 

Please help ASAP.

Advance thank you!!!!!

Nic Brough -Adaptavist-
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September 2, 2020

Apologies for the delay.

In your Jira install, in the directory called "conf", there is a server.xml file.  This contains (at least) four "connector" sections. 

All but one should be commented out by default.  You should comment out the one you do not need and un-comment the one you do need.

I cannot tell you which one you need though.  You've said "SSL", so it is either the one for running Tomcat with SSL, or doing SSL at the proxy level, but you have not said which one you are trying to do.

Saumya Gupta September 3, 2020

Hi Nic,

yes there are 4 connectors, I am putting heading of 4 connector with it's port mentioned inside their congif, so you should understand by their name.

Num1-DEFAULT - Direct connector with no proxy for unproxied access to Jira. ( this is uncomment by default after installing Jira.)  (Connector port="8080")

Num2- HTTP - Proxying Jira via Apache or Nginx over HTTP  (Connector port="8080")

Num3-HTTPS - Proxying Jira via Apache or Nginx over HTTPS (Connector port="8080")

Num4- AJP - Proxying Jira via Apache over HTTP or HTTPS   <Connector port="8009" 

My goal is to make url https using evolution jira version. I have generated trial license .jks for my local machine. 

I don't know which connector I should use as per your suggestions "either the one for running Tomcat with SSL, or doing SSL at the proxy level," may be you can suggest as per my requirement.

What are your suggestion, how many connector do we need to use? and which one by name.

Now you suggest which number connector only I need keep with what elements and field means that connector config & which number connectors I need make comment.

I think only 1 connector will be uncomment rest all will comment out(don't need to use) but not sure.

 

Thank you advance !!!

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