attaching a form via automation after the form has been submitted

[jeff.trotman]

Ok, the more details part:

I have a service project for onboarding new employees within this request type is a form to be filled out.

Once the form is submitted the automation creates a new task in the IT support software project, but I have tried everything i can think of and cannot find a way of attaching the form, from the service project to the new issue in the software project.

I've even created a test service project to find out if the problem was moving from service to software project.

I've also tried doing reve

[John Funk]

Hi Jeff,

The forms used by JSM are not the same forms used by Jira Software. You cannot attach a JSM form to a Jira Software project. 

[Kh_Saff]

@John Funk, this topic has been locked because the thread has become a bit dated. If you’d like to keep the conversation going or have additional questions, we encourage you to start a new topic. You can read more about necro posting (“raising threads from the dead”) in our Community Guidelines.
Thanks!

[jeff.trotman]

I looked at this for hours and couldn't for the life of me figure it out, so i said well the form only has 5 check boxes, just format them in the issue ticket and automate the check boxes to replicate into the new issue.

it works, but it is bugging me why i cannot push that damn form into the new issue created on form submission.