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admin user

Caterina Cosa
December 4, 2025

Good morning
Inside a Jira project, the adminitrator user has been disabled and therefore no longer has the ability to log in. How do I get administrator enabled to manage that project?
Thank you very much

1 answer

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Staffan Redelius
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December 4, 2025

Hi @Caterina Cosa  and welcome to the community

The site admin or Organization adming should be able to assign a new project administrator for the Jira project. 

So I recommend you to contact someone in your organization who has that role

Best regards,
/Staffan

Caterina Cosa
December 4, 2025

Unfortunately, it is precisely that person who was general admin

 

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