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add/give client access into projectpage (Customer access) excluding few comments from team

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December 1, 2021

Hello 

We need to include customer also in the Jira project page as customer access. But this customer should not able to see some of internal company comments or chat in tasks ( should able to hide internal comments from customer even they have access to project page. We know it is possible to service ticket or service management by hiding comment internal or customer but in this case, customer is collaborating inside project page but company team should require piravcy in term of comments in task.

We searched online for answer but seems all answer are for service management board only. 

We are in team managed kanban project setting.

Thank you for your solutions. :)

1 answer

0 votes
Trudy Claspill
Community Champion
December 1, 2021

This feature is not available in Team Managed projects. Refer to this change request:

https://jira.atlassian.com/browse/JSWCLOUD-18778

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