acli jira workitem transition: InvalidPayloadException

[Shia Liu]

Our Jira allows two "Closed" statuses: "Accept" and "Cancel issue". But acli doesn't seem to have a flag that can specify which.

If I run "acli jira workitem transition --key $WORK_ITEM_KEY --status Closed", I get "Failure: $WORK_ITEM_KEY can't be transitioned: io.atlassian.micros.clibackend.exceptions.InvalidPayloadException: Please describe why do you want to Cancel this issue."

If I run "acli jira workitem transition --key $WORK_ITEM_KEY --status Accept" instead, I get "Failure: $WORK_ITEM_KEY can't be transitioned: No allowed transitions found for given status".

How can I proceed?

[Marc - Devoteam]

Hi @Shia Liu 

Welcome to the community.

The following might work, but you need to try this.

1. Identify the correct transition ID:  you can identify the unique ID of the transition you want to execute.
2. Use the acli transition command.
   
   syntax to transition an issue: acli jira workitem transition --id <ISSUE_ID> --transition-id <TRANSITION_ID> [flags]

[Shia Liu]

This didn't work.

$ acli jira workitem transition --key $WORK_ITEM_KEY --transition-id 11

Error: unknown flag: --transition-id

[Shia Liu]

This page contains all supported flags and it doesn't have `--transition-id`: https://developer.atlassian.com/cloud/acli/reference/commands/jira-workitem-transition/

[Marc - Devoteam]

Hi @Shia Liu 

Then this option seems to not be in place anymore.

You could raise a support request with Atlassian Support