Zephyr squad is slow and not responding

[Ante Bagić]

We use Zephyr squad for test cases and we often experience it being slow and not working. I usualy reindex metadata for all projects and clear server cache. Now I see option to reindex executions so my question is how that part works and are there any potential drawbacks. Also is there a way to run all three of these steps every x amount of time for example every 2 days?

[Mercy]

Zephyr Squad performance issues in Jira Cloud are usually related to large data volumes in the test execution tables or stale metadata indexes. The Reindex Executions option refreshes the mapping between test executions and their associated issues, ensuring that filters and reports return complete data. It’s safe to run, but it can temporarily increase load on the app while it rebuilds the index, so schedule it during low-traffic hours. Unlike metadata reindexing, this doesn’t affect Jira’s core index—only Zephyr’s internal data structures.
There’s no built-in way in Jira Cloud or Zephyr Squad to automatically trigger reindexing or cache clearing on a schedule.