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Zephyr Test Cycles got deleted

AmSi
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January 8, 2021

We are using Zephyr for Jira in our organisation. We recently experienced an issue where the test cycles in two of our projects got deleted. On further investigation, we came to know that the tests previously associated with the deleted test cycles lost the Test details and executions. Could someone please help me to figure out the issue. Thanks in advance.

2 answers

0 votes
Bibek Behera
Community Champion
January 11, 2021

@AmSi  You can also have a check on the system information for view audit log and see for the delete event of cycles. It will give you more details about when and who had deleted the test cycles.

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Coley Anderson
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January 8, 2021

They do have an option to restore a backup, but I think your best bet would be to dive into their documentation. You can also open a support request directly with Zephyr from within the app.

Zephyr Support Documentation 

AmSi
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January 9, 2021

Thanks

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Clara Guerrero
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February 16, 2024

where is that restore a backup option?

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