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XRAY trial version: Test importing having constant issues

Jessica Fowler
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August 23, 2023

Hi there. We have a trial version of xray.

I have been trying to use Importer to import all our tests. I am having constant issues with the number of tests confirmed as being imported via the success message in the UI, versus the actual number imported.

For example, just now I have tried with my 5th csv, with only 216 rows. The import success message said 164 issues were imported. When I checked the json results file, it shows only 163 records not 164, and no errors or warnings. 

I have a few thousand tests I was hoping to import, and was intending to break this up into smaller files containing a few hundred test records each, and do the uploading methodically and sequentially, so that no tests are missed.

But it seems like I cannot be sure that even a small file of 216 records can be completely imported. 

Is there a more reliable way to bulk import tests in the trial version? Or am I doing something wrong with the Importer and my csv files?

Any help or advice would be appreciated.

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