Wrong billing address in the new invoice

[Vladimír DUDLÁK]

I have got the invoice IN-EU-002-405-166 with non actual invoice address. Address Dobšinského 1598/16, Žilina 01008 is no more actual.

I have updated the right actual invoice address, I need to cancel current invoice IN-EU-002-405-166 with the wrong address and to generate the same invoice with updated invoice address Priemyselná 3771/2 010 01 Žilina, see actual Profile. Thanks.

Vladimir DUDLAK

[Shalini Pradhan]

Hello @Vladimír DUDLÁK ,

Good day! Welcome to Atlassian community :)

As mentioned by @Prachi Bolar , a ticket has been raised for you with the billing team and you should be contacted shortly.

Thank you

[Prachi Bolar]

Hello,

Welcome to community :)

This is something which is checked by the Atlassian billing team as its related to invoice. We have raised a ticket to them and you would have received it on email. Please expect a respond soon.

Moreover you may also reach out to them here : https://www.atlassian.com/company/contact/purchasing-licensing?redirectSource=sac-wac-redirect#/

Thank You.

Prachi

[Marc -Devoteam-]

Hi @Prachi Bolar 

Thanks for the quick response.

[Marc -Devoteam-]

Hi @Vladimír DUDLÁK 

Please reach out to Atlassian Support and choose the billing option from the menu.

This forum is public and exists of users just like you, we can't help out on billing issues.

[Vladimír DUDLÁK]

Please, I am waiting for the updated invoice with the actual billing address regarding actual Billing Profile.

[Marc -Devoteam-]

Hi @Vladimír DUDLÁK 

As I mentioned.

On the forum (public) we can't help you out in this, raise a request via the link I provided.

[Vladimír DUDLÁK]

Please ,I am waiting for the updated invoice.