Workplace integration not unauthorized

[Freddy André Henriksen]

Hi

I've installed the Jira -> FB Workplace integration, however when trying to log into my account I get a message saying Unauthorized. Any ideas?

[Earl McCutcheon]

Hi Freddy,

There are two things I can think of to check.

First Go to your Profile, Select the More actions (...) and select Jira Cloud for Workplace and check if Revoke all authorizations is selected, is so remove the selection.  And Check with your community or group admins in Workplace to see if access has been disabled.

Next would be to reset the password you are using to authenticate to something only alpha numeric, incase there is possibly a typo or a special character causing a conflict, and not escaping encoding correctly.

Let us know what you find. 

Regards,
Earl