Workflow Transition Screen not working

[S. K.]

Hi everybody,

can someone help me with following:

I need to add new button to already existing Projects that is going to show me specific Screen and then create a new subtask.

1. So I have updated the existing workflow, where transition is going from open and back to open ("create Y", as shown in the picture).
2. I have also connected this transition to the corresponding screen

After have done all that, I went back to my test project. The button was there and the needed screen is also there when I click the button. But when I click Save, nothing happens. I don't get new subtask, and all the information I previously added to the Screen is gone.

Does someone know what I'm doing wrong here? Jira is completely new to me, so I have the feeling here like I'm constantly overseeing something. Like there is just one more step to be done, to bring this workflow to work.

[Danyal Iqbal · Accepted solution]

Put your "create subtask function" in a postfunction and attach it to the transition :

see https://confluence.atlassian.com/adminjiracloud/advanced-workflow-configuration-776636620.html

[S. K.]

Thanks, I think this approach may just work.

[Alexey Matveev]

Hello,

How do you create a subtask? As I read your question you only create a transition and a screen. How do you create a subtask?

[S. K.]

So as I explained above:

So I already have created a function for creating a subtask, and it works just fine. but now I need to be able to create the same  subtask by clicking the button CREATE Y.

So I would like to know if this is possible by connecting transition with a screen which is already asociated with corresponding issue type or do I need to write custom script as well?

[Alexey Matveev]

You should add your script as a post funtion to this transition

[Joe Pitt]

Nowhere in your description do you indicate you're trying to create a new subtask.  If you're trying to create a new subtask you need to use the create subtask function for that. 

[S. K.]

You're right, should be more clear.

So I already have created a function for creating a subtask, and it works just fine. but now I need to be able to create the same  subtask by clicking the button CREATE Y.

So I would like to know if this is possible by connecting transition with a screen which is already asociated with corresponding issue type or do I need to write custom script as well?

[Yogesh Mude]

HI @S. K.

Welcome to the community!

If you want to create a subtask the already create subtask option is there in More option.

And if you want to create subtask while transiting the issue/task then you need to write a custom script and you have to apply it on the respective transition.

Another option is you can use Create Issue On Transition add-on and configure accordingly so while transiting issue it will create a subtask and link to the parent.

[S. K.]

hi @Yogesh Mude

I already have created a function for creating a subtask, and it works just fine. but now I need to be able to create the same  subtask by clicking the button CREATE Y.

So I would like to know if this is possible by connecting transition with a screen which is already asociated with corresponding issue type or do I need to write custom script as well?

[Yogesh Mude]

@S. K. as you mentioned about you have been already created a function for creating Subtask..could you please let me know where you have been used this function I mean on issue transition?