Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Work log comment appears in comment section

Max Seeger
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 27, 2019

Hi,

in order to get our users to log their work I implemented a screen with solely the field "Log work" and added it to the relevant transitions. When an issue is moved to a new status, the screen will pop up and ask for time spent, also allowing for a comment.

Bildschirmfoto 2019-03-27 um 18.23.05.png

If the comment is used, the comment gets displayed both in the comments section as well as in the work log section of the issue. But I don't want the work-comment in the comment section. I want the comment to work in the same way as the comment when I use regular time tracking feature (i.e. clicking the plus sign next to time tracking). 

Bildschirmfoto 2019-03-27 um 18.23.35.png

I noticed that in regular time tracking the comment field is labeled "Work Description" wheres in my screen it is labeled "Comment".

Any ideas?

2 answers

0 votes
Max Seeger
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
February 21, 2020

A feature request for this issue has been created. If you are having the same issue, go and upvote here: https://jira.atlassian.com/browse/JRACLOUD-73920

0 votes
Daniel Ighisan
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 8, 2019

Unfortunately, this is not an answer, I have the same request as Max and have the same issue. How do I stop "Comments" from a work log screen during a transition to be copied to the task comments?

Suggest an answer

Log in or Sign up to answer