Hi
In a filter, I found a unreasonable function regarding Export > Excel (Current fields).
I made a filter as below and set some fileds in columns > Filter.(#1)
I have also My Defaults columns. (#2)
#1. filter columns
#2. My Defaults columns with same filter
Sometimes I wanted to download with My Defaults columns so I swithed to My Defaults as #2 and then clicked Export > Excel (Current fields)(#3).
#3. Excel(Current fields) with My Defaults columns
What I expected to download is excel with My Defaults columns as it is shown in screen(#3) but, it is filled with filter columns.(#4)
#4. downloaded excel with filter columns
In the opposite situation also happens as below.
I change some query condition (from status all to CLOSED) and queried and the filter
status changed to ENTERED and the Filter column is selected as below.
#5. Filter column selected and filter is ENTERED mode
Normally I expected to download with filter columns because I selected filter column
and also it is displayed in the screen with those columns but the downloaded column
is My Defaults column
#6. Filter column selected and filter is ENTERED mode
#7. expected to be downladed with filter columns but it is downloaded with My Defaults.
Finllay, My idea is that Export > Excel (Current fileds) should be downloaded with columns which are displayed in the screen as a result of selecting beween My Defaults and filter.
But currently is it not working and My Defaults columns are downloaded only when filter
is ENTERED mode and in ENTERED mode I can't download filter columns.
Hi @Mike Kim
Welcome to the community. Indeed, it doesn't suppose to behave this way.
Are you on cloud platform? From the screenshot, it doesn't seem like it based on the layout. I'm wondering if there's any issue with the version of Jira you have.
You maybe facing similar issue as this post
You may try to update the filter instead to get to the fields you want to display instead of using my defaults.
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