Why will my Jira Form not allow access to the public

[Simon Hartshorn]

So I have a form that I have made open to the public, I have checked in the Jira configuration piece that public forms are allowed and both checkboxes are ticked, the form itself is listed as public yet when I try and access the form from an incognito account it requires me to log in. If I use a random email address it says i need to be a part of my companies Jira board to access. I can't figure out which permission sets I've missed?

[Simon Hartshorn · Accepted solution]

For anyone that stumbles on this in the future - You can't link directly from the form, you have to create a shareable link. If you link directly from the form you have to have an Atlassian account. 

[John Funk]

Hi Simon - Welcome to the Atlassian Community!

Make sure that someone has not disabled public access for forms on the Jira instance. Public access can be turned off  through the Products settings, with separate controls for team-managed and company-managed spaces.

[Simon Hartshorn]

Thanks, I've found out the reason and it's an odd one. You can't link directly from the form, you have to create a shareable link. If you link directly from the form you have to have an Atlassian account.