Why the end date of licenses are 19 june 2023 instead of 10 July 2023?

[Disha Patil]

25 user licenses are activated on the customer instance on 10 th July, however, they need to check the "Subscription end date" which should be 10th July 2023 (Date of activation 11th July 2022)  instead of 19th June 2023.

[Walter Buggenhout]

Hi @Disha Patil and welcome to the Community!

It is very well possible that your subscription date has been aligned with an already active subscription, as your end dates in your subscription end on the same date. If that's the case, that should also reflect in your bill.

When still in doubt, for this type of questions reach out to Atlassian support directly to review your case via https://support.atlassian.com/contact/ 

Hope this helps!