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Why task didn't counted as done when it is on stage with category "done"?

vzzza
March 24, 2020

Hello!

In the workflow scheme screen I have a step.  I have assign "done" category to this step. It marked green.   

But in backlog screen if task in this step - the task doesn't count as done.  But when I move to the next stage with the same settings it starts counted as done. Why? What I am missing?

2 answers

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1 vote
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Nic Brough -Adaptavist-
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March 25, 2020

An issue is "done" when it is in the last column on the board.

vzzza
March 26, 2020

Thanks

0 votes
vzzza
March 24, 2020

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John Funk
Community Champion
March 25, 2020

Hi @vzzza  - Welcome to the Atlassian Community!

It's probably because there is no resolution getting set when you mark it done. On the transition to Done be sure to add a post function to set the Resolution field to Done.

It might be that you have a step prior to Done called Testing that is also a "Done" type of status. Why is the Testing status a Done type and not an In Progress type?

vzzza
March 26, 2020

Because of our specific software we can't test all the functions until several sprints will be completed, but we wan't to see that issue is done in the reports. I think the previous answer by Nic_Brough__Adaptavist_  is close.

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