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Why is user installed app crashing?

Eva Choudhary
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August 2, 2023

We carefully followed the documentation and steps explained in "Getting Started with Connect" guide (https://developer.atlassian.com/cloud/jira/platform/getting-started-with-connect/). The app is successfully uploaded, however when we try to open it, it gives an error message. It worked once and successfully opened the app without the error message, but stopped after that.

Overall, the app we want to integrate has several pages. We are unsure on how to integrate all the files onto Atlassian and also maintaining the overall format and look of the original app.

1 answer

0 votes
Brant Schroeder
Community Champion
November 18, 2023

@Eva Choudhary Welcome to the Atlassian community

What errors are you seeing in the Jira logs?

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