Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Why is the resolution field drop down list blank?

Abbie Currier
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 7, 2018

I have all of the resolutions set up as an administrator. I have the transitions to statuses Done and Closed set to show the resolution screen. Yet, when I transition an issue to Closed or Done and the resolution screen appears, the drop-down menu for the resolution field is blank. 

What am I missing?

1 answer

1 accepted

0 votes
Answer accepted
Joe Pitt
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
May 7, 2018

It sounds like you have a workflow property to exclude all the resolutions or an include, but you deleted all the 'included' ones. 

Abbie Currier
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 7, 2018

That was it! Thank you so much for your help.

Joe Pitt
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
May 7, 2018

Please mark it as accepted than

Suggest an answer

Log in or Sign up to answer