Why is my board not clearing completed tickets when completing a sprint?

[Travis Schombert]

On my project tracker board, I have tickets moved to the "completed" column for the past 3 weeks now. After each week I complete the sprint. Usually the completed tickets would clear from the column on the new sprint. For the past three weeks, this has not been happening. Does anyone know why or what I can try to update so they clear after I complete the sprint?

[Tessa Tuteleers · Accepted solution]

Hi @Travis Schombert ,

welcome to the community!

Quick question, is the completed question still the most right column?
I just answered another question with (I think) the same problem here.

If it is not the same, please check the issues, is which sprint are the now? The new one or the old one?

• Tessa

[Travis Schombert]

Great, Thank you!

I had two "completed" columns. So I moved the "true" completed column all the way to the right and it worked. 

[Kelly Elizabeth Hutchison]

Thank you for this! I have also been unable to properly clear down my sprint for the last 3 weeks as it kept saying I had no completed issues, when my 'Done' column was just getting bigger and bigger. For some reason, now there is also a 'on hold' column which i presumed was a new update or something and it was to the right of the done column. So according to your theory, unless everything goes into the 'on hold' column or whatever is furthest to the right, it isn't 'completed'. This logic is slightly backwards, and a message checking what's in 'done' or telling me the items have to be to the far right to complete would be more helpful. Anyway, this week, finally a nice clean board again. Let's not even get started on the issue of the screen not rendering every other time I open it... that seems to be affecting a lot of people by the looks of this forum.