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Why is it more expensive to upgrade license than to buy a new license? From 10 to 25 users.

Arnoud Aarnoudse September 6, 2018

So we are looking to upgrade from Jira as a 10 user base to a 25 user base. The price for a new license is 2000, the price to upgrade our license from 10 to 25 users is 2420??? Where is this extra 420 coming from, and why?

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Tansu Akdeniz
Community Champion
September 6, 2018

Hi @Arnoud Aarnoudse,

  Starter Licenses can be upgraded at the cost of a new license at the higher tier.

So, new license price is equal to upgrading price (for starter licenses). Both of them - 2000$ (Jira Software).

2420$ is probably VAT added price depending on your country rate.

Please also take a look at Pricing & FAQ page.

Arnoud Aarnoudse September 6, 2018

Thanks! That was it, it kinda took me by surprise they show the VAT in different places in this process, Thanks!

Tansu Akdeniz
Community Champion
September 6, 2018

You are welcome!

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