Why is it impossible to enter line breaks into issue descriptions?

[Michael Penkov]

This seems to be a new bug. I'm unable to enter line breaks into the description when creating a new issue. Pressing enter appears to have no effect.

If I go to edit the issue, then I can enter line breaks. Running Firefox on Ubuntu 18.04, but that shouldn't really matter.

[Steve Malers]

I have been having the same issue the last few days.  It makes it very difficult to copy content into an issue because it copies onto the end of the current line and you can't insert a line break in the middle of an existing line.

[AhmadDanial]

Hi, Michael.

I was able to confirm that pressing enter in the Description field during issue creation allows me to include a line break as we can see in the screen shots below in the following environment:

• Mac OS 10.13.6
• Firefox 62.03

I further tested this on VMware for the following environment:

• Ubuntu 18.04 LTS bionic
• Firefox Quantum 62.03

As we can see here, the Description field renders the line breaks accordingly.

Moving forward, let us address the following questions:

• Can you reproduce the issue on a new Private window?
• Was it working previously? Do you recall any recent changes done on the instance?
• Is this affecting a specific project / issue type?
• Any other users who are running into the same issue with the line break?
• Do you have any third-party add-ons installed on Firefox?

Keep me posted. Thanks.

[Michael Penkov]

Hi Ahmad, I just tried it again today and it works. Must have been some kind of temporary glitch.

[AhmadDanial]

Hello, Michael.

No worries. Let us continue to observe this for the next couple of days to see if it happens again before we wrap this one up. Thanks.

[Jan Sondergaard]

Is there a regression bug on this old issue?

For the last week or so, I have not been able to hit [Enter] in the Create Issue.Description field.

Note, this is only when you create the issue. 

[cognivator]

I also cannot use the Enter key to create newlines in the Issues editor... either during creation, or edit.

The workarounds are weird:

- type a line, make it a list, then create more list items, finally remove the list formatting

OR

- insert a divider, then hit backspace

Would be better if the Enter key was working. 😉