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Why i cant switch to Jira Software from other apps

Priyanka
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June 19, 2023

I have access to Jira service management, Jira work Management and bitbucket.

But i cant access Jira Software.

Please let me know what is required to get this access.

3 answers

1 vote
Priyanka
I'm New Here
I'm New Here
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June 19, 2023

Hi @Sebastian Krzewiński 


How can i check this ? Where is the option

 

Thanks.
Priyanka

Sebastian Krzewiński
Community Champion
June 26, 2023

Hi @Priyanka 

 

Please go to https://start.atlassian.com/. If you don't see Jira software there this mean that you don't have assigned license. 

 

Regards,

Seba

1 vote
Sebastian Krzewiński
Community Champion
June 19, 2023

Hi @Priyanka 

 

You need to have license assigned from each product. Can you check if you have this?

 

Regards,

Seba

0 votes
Sanjen Bariki
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June 20, 2023

Hi @Priyanka ,

 

You don't have the access to the Jira software product So we can't access the Jira software.

Now you have access to Jira service management, Jira work Management and bitbucket because you have the 3 product access.

Please let me know what is required to get this access.

:- Please contact with your Jira admin to give the below listed permission

  1. Jira software product access
  2. Jira software users access
  3. If required the Project access

 

Please Accept the Answer If it helps you😊.

Regards,
Sanjen

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