Why have you removed the toggle for expanding or collapsing items or epics in List view in Jira?

[sharon_king]

This is really inconvenient if you want to see ALL items within a given list, I don't want to have to click through lots of items to be able to open up the full list. Please can you restore the toggle or reactivate the ability to open all using the white square at the top of the item list and you are no longer showing the type of items, you have to open them to see that they are an epic or a story etc? It seems such a backwards step?

[John Funk · Accepted solution]

Hi Sharon  - Welcome to the Atlassian Community!

Is this what you are talking about? Because it's still there. 

[sharon_king]

Hi John,

Thanks, not completely new have just logged in using a different instance/account but appreciate the welcome nonetheless :)

I am looking at two projects one that follows the old Jira Work Management project template and a Jira Software project, in both LIST views you no longer have the ability to toggle the expand/collapse all. It still exists in Timeline and other views but not in list? 




Also the white square no longer allows you to expand or collapse either?

Any ideas?

Thanks 

Sharon

[John Funk]

Maybe because it is based on Saved filters instead of Group? That's one difference I see between yours and mine. Also are these Team-managed or Company-managed?

[sharon_king]

The change was over a weekend and not due to any changes to filters etc, the other project has no filters applied. Team managed - but again this is a recent change as in a few days. One day i could expand/collapse, next day I could not?

[John Funk]

Yes, I saw a notice in the last few weeks about some changes coming to boards. But not sure if that is affecting it or not. 

[John Funk]

I don't use Team-managed, so not sure what might have changed. 

[Kassandra Wu]

Hi @sharon_king did you get any resolution on this?  I am having the same issue.  I was happily using the expand all function in list view and have not been able to for a while now.  Also nothing changed on my end - JIRA changed, I am sure of it.

[Stéphane Gentreau]

It worked for me in the new 2026 updated environnement simply by double cliking on the arrow in the head line (upper grey line), just on the left of the word "ticket".
It expands all the hierarchy.
But really, i found it by pure luck.
There should be an "expand all" menu somewhere, like it was the case in previous versions

[Kassandra Wu]

Thank you Stephane.  I don't have the word "ticket" in the header, I have "Work" and when I double click it expands and then collapses again.  I'm clicking as fast as I can.

Appreciate you taking the time and effort to help me out though!

[Stéphane Gentreau]

Youre welcome !

It's been such a pain .... for me that i couldn't not share the good new.

fyi @sharon_king 

[sharon_king]

@Stéphane Gentreau Definitely sorted! clicking on the word WORK now resolves this! Thanks for sharing! :)

[Kassandra Wu]

@sharon_king  are you able to expand all levels by clicking Work? I have two levels to expand and it only does the one.  To expand the inner nested items i have to click each one.

[Stéphane Gentreau]

Same here.
It only expands the level just under
But on another board with 3 sublevel it doesn't work for the sub sub levels.

So problem half solved in the end : (

[sharon_king]

Just for those people following this thread, hover over the dropdown icon and it shows the collapse/expand option

[Kassandra Wu]

@Stéphane Gentreau yes bulk expansion through all levels is the behaviour I'm longing to have back with Expand All. 

[Kassandra Wu]

 

i don't get the same option 😕