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Why dosn't 'Time to first reponse' SLA column pull through when I Export CSV?

Deleted user November 25, 2018

I want to pull through the Time to first Response SLA when I'm Exporting data, however it does not pull through ALL columns in my saved searches - only default ones. 

Please let me know how I can pull my own saved search columns through in Export. Thanks

1 answer

0 votes
Jack Brickey
Community Champion
November 25, 2018

Some values are calculated values within the application. Only actual fields are exported. TTR is one such field.

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