Why does my drop down value get converted to a number string in JQL

[seemak]

When writing JQL queries, if I use drop down fields in my query - Ex: Assignee = Joe, the same is converted in the query string to something like "assignee = 5c0fb62c2c86c94ac7c77af5" and so when I relook this filter I have no clue what values the results are filtered on. Anyone seen this or know how to fix this?

[Ollie Guan · Accepted solution]

Hi @seemak ,

Due to recent GDPR changes, referencing user fields (such as reporter, assignee) now require the property id to be set with a user's account ID rather than using name.

https://confluence.atlassian.com/jirasoftwarecloud/gdpr-changes-to-usernames-in-jira-cloud-967319102.html

[seemak]

Dear Ollie, 

Thank you so much for responding. I can not clear how to solve this. Assignee is a system defined field and drop down values are coming from the system. Is there anything I can change here so my queries display the correct user name strings?

Sorry if my question is too basic. I frankly did not research too much as I am in the middle of several things. In case you know the solution it would help me immensely.

Thanks,
Seema.

[Ollie Guan]

You need specify the accountId in the REST API to return the users of your Jira Cloud site.

https://community.atlassian.com/t5/Advanced-Roadmaps-questions/error-quot-The-query-parameter-username-is-not-supported-in-GDPR/qaq-p/1365942

[seemak]

Thank you very much for your timely help!