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Why does my automation break instead of going to next else if

tomh August 11, 2025

I have an automation that checks the value of a custom field and if it contains "&studio-topology-override" and if it doesn't meet the condition, it should then continue to the next else if
But instead it breaks the automation and doesn't continue.

Why would2025-08-11_14-17-12.png it break?2025-08-11_14-15-37.png

3 answers

0 votes
Rudy Holtkamp
Community Champion
August 11, 2025

Both 'else if' conditions are the same, so it will only dive into the first not into the second.

You should incorporate the second if into the else if condition, otherwise it will not skip it.

0 votes
Nikola Perisic
Community Champion
August 11, 2025

Hi @tomh 

From the audit log, no errors were found, however it did say that the condition did not match. Since it's after JQL, it's refering to Good versions field which is a custom field, this means that this custom field doesn't contain the exact value that you have described.

0 votes
Izabela França
Community Champion
August 11, 2025

Hello, @tomh !

According to your audit log, there were no errors; otherwise, it would display the "some errors" message instead of "no actions performed." It seems that the automation was executed, but it didn’t match any of the conditions you configured. I suggest checking whether the issue/workitem in question meets all the conditions (for the if section and/or the if-else).

 

If you please share the whole automation, it will help us understand the whole context and check for possible issues (if there are any).

 

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