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Why did the Jira services stop working after migrating from version 5.2.9 to version 6.4.14?

Roberto Lima
Roberto Lima
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March 28, 2018

We noticed that after performing the update of Jira Version 5.2.9 to version 6.4.14 the Jira's automated services stopped working. The automatic backup service scheduled for 2 A.M. is not running and the service associated with the email handler has also stopped, where we are no longer able to receive the emails from our clients. Has anyone ever had this problem?

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