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Why did someone receive a notification on the JIRA I created

Angelina Tan Guevarra
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March 9, 2022

Hi,

 

I created a Change Request in JIRA yesterday and someone who is not related to the JIRA I created got notified of the Change request that I did.

 

May I know why someone can receive an email from JIRA without the requestor tagging his/her name in the JIRA request?

 

Thank you,

 

Angelina

2 answers

0 votes
carlosughini
Community Champion
March 9, 2022

Hi Angelina,

Welcome to the Community!

I recommend checking first the notification helper to understand why the user is receiving the notification.

Please check the documentation below check how to do it:

Please give it a try and let me know how it goes.

Cheers,

Carlos

0 votes
Joe Pitt
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March 9, 2022

The notification scheme controls who is notified for every event, including creation. The must be in a role or group notified upon creation.

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