I am using approvals to validate a step in the workflow (approved/declined) I was able to add named individuals a few weeks back but now its only giving me options to add groups.
How do I get it to allow me to add named individuals again?
Hi Josie,
I think the problem is a modification in your workflow or in your screen.
So you should open your workflow and check the transition that lead to approbation phase. There must be a rule like that :
You have to be sure that the field is Approvers and non Approvers groups.
Same think with the screen where there the field you use to select approvers.
I hope it will help you.
Best regards
Mario
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