Why can't I import Components when creating a new project from CSV

[james]

I'm trying to create a new project (which has a bunch of default tasks under various components) using a CSV file. The test CSV looks like this:

Summary,Components, Issue Type, Description, Reporter, Assignee, Status, Labels, Labels
Product Name,Setup, Task, Decide on the official product name, james, james, To Do, label1, label2
This is a Mechanical Design task,Mechanical Design,Task,, james, james, To Do,,
This is an Electrical Design task,Electrical Design,Task,, james, james, To Do,,
This is a Specification task,Specification,Task,, james, james, To Do,,

Everything seems to work except importing Components - in the new experience I don't even seem to get an option to map them during the import steps.

I tried using the old importer which does give you the option to map them, but it fell over trying to import the Components. From the log:

2025-07-07 13:21:05,183 INFO - Importing: Components
2025-07-07 13:21:05,183 INFO - ------------------------------
2025-07-07 13:21:05,183 INFO - Only new items will be imported
2025-07-07 13:21:05,186 WARN - The component Setup doesn't exist and can't be added
2025-07-07 13:21:05,195 WARN - The component Setup doesn't exist and can't be added
2025-07-07 13:21:05,203 WARN - The component Mechanical Design doesn't exist and can't be added
2025-07-07 13:21:05,210 WARN - The component Electrical Design doesn't exist and can't be added
2025-07-07 13:21:05,218 WARN - The component Specification doesn't exist and can't be added
2025-07-07 13:21:05,224 INFO - ------------------------------

Is this supposed to work? Is there something I'm missing - do these need creating in JIRA as global items somehow before import works? After much Googling I still can't figure it out so any help appreciated.

[sitefortraining123]

Hello @james ,

Welcome to the Atlassian Community!

Here is the link to bulk import components: https://support.atlassian.com/jira/kb/how-to-bulk-import-components-into-jira-projects-and-issues/

Make sure that Jira Components, instead of Compass Components are selected in the project.

[pawarsachin84]

Hello @james , 

Welcome to the Atlassian Community! 😊

To import components via CSV, use the full External System Import, not the project-level import wizard.

Go to:⚙️→ System → External System Import → CSV.

That method supports creating components on the fly when mapping, whereas the wizard doesn’t include component mapping.

Also, ensure your CSV uses company-managed projects, and include separate columns named Component for each value.

[james]

Forgot to mention this is a company managed software Scrum project.