¿Why a mandatory field appears in a Screen that not contain that field?

[Fabian Quesada Sanchez]

I have two Screen A y B and one mandatory field.

The Screen B is configured to show the mandatory field and works perfect.

The Screen A not is configured to show the mandatory field, the problem is when a try to send the form of the Screen A, JIRA alerts me about that mandatory field.

[Nic Brough -Adaptavist- · Accepted solution]

A field's "mandatory" flag is independent of screens, it's got nothing to do with them. Jira is behaving correctly here - you might not have the field on screen, but you've told Jira that it should be mandatory, so Jira is demanding that you fill it in.

You'll need to either make the field optional and use validators in the workflow to make it mandatory when you need it filled in, or you'll need to do something with javascript to fill it silently and hide it from the user.

[RambanamP]

how you made field required? by using validator or on field configuration?

what screens are those? i mean create screen or transition screens?