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Why I have no access on the function which I have access before?

Paul Fong
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 9, 2023

Hi Jira Helpler:

 

Could you please help to figure out the problem of this?

Today I found I have no access to this link which I did have accessed it days back: https://razorgroupgmbh.atlassian.net/servicedesk/customer/portal/5/group/19/create/62

The response of page is: It seems that your account paul.fong@razor-group.com doesn't have access to the help center.
Try contacting your admins to grant you permissions.

 

1 answer

0 votes
Rilwan Ahmed
Community Champion
August 9, 2023

Hi @Paul Fong ,

Welcome to the community !!

I opened the link https://razorgroupgmbh.atlassian.net/servicedesk/customer/portal/5/group/19/create/62 and could not find any issues. 

If there is any issue with your account, you should contact your organization jira admins. 

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