Who can provide me an upload file for a project with 4 levels

[Laurent Waterval]

4 levels are needed within 1 program:
1) Workstream, 2) Initiative, 3) Task 4) Subtask

the rest should be pretty much standard.

Thanks for your support!

[Trudy Claspill]

Hello @Laurent Waterval 

Welcome to the Atlassian community.

Are you using Jira Cloud? If your URL is similar to the following then you are.

https://<something>.atlassian.net

If you are using Jira Cloud, are you using the Premium subscription? If you are, you will may see a "Plans" option in the menu bar (if you have permission to create Advanced Roadmap plans).

Jira does not natively support 4 levels in the issue hierarchy in the Free/Standard Cloud subscriptions, but does in the Premium and Enterprise subscriptions. For the self-hosted (Server and Data Center) also 4 levels are not supported unless you have added the Portfolio (a.k.a. Advanced Roadmaps) plugins.

Natively the hierarchy that is supported is

Epic
|-- standard issue types; i.e. Story, Task, Bug
    |-- Subtask issue types

You can artificially created a 4th level above Epic by using built-in generic issue linking functionality, but Jira will not recognize any parent/child relationship between issue linked in that way.

When you say you want an "upload" file, are you asking for a template that you can use with the CSV import functionality? If so, are you a Jira Administrator? 

Additionally, if you are working with Jira Cloud, do you intend to upload the issues into a Company Managed project or a Team Managed project?

And, you tagged this post as Jira Work Management. Are you intended for these issues to be in a Work Management project (versus a Software project)?