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While performing improt of CSV file we got a error can you help us to come over.

Shashank Aman
Shashank Aman February 1, 2023

While performing improt of CSV file we got a error can you help us to come over. Below are some of the errors which i have listed . 

  • Error importing issue [externalId='16990', summary='Standard Request - Install Software']
  • Error importing issue [externalId='13212', summary='Configure Categories and Subcategories in Incident Form']
  • Error importing issue [externalId='13218', summary='Create Custom Widget to close incident from Service Portal']
  • Error importing issue [externalId='13225', summary='Configure 'Open' Module under 'Incident Application']
  • Error importing issue [externalId='13209', summary='Create Service Portal for HCOB']
  • Error importing issue [externalId='13210', summary='ESS Users will get redirected to Service Portal when login-ed']
  • Error importing issue [externalId='13211', summary='Service Desk Agent should be able to create an incident']
  • Error importing issue [externalId='13213', summary='Configure automated assignment']
  • Error importing issue [externalId='13214', summary='Configure incident record producer - Self service']
  • Error importing issue [externalId='13215', summary='Configure Activity Log']
  • Error importing issue [externalId='13216', summary='Create Custom Widget to reopen incident from Service Portal']
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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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February 1, 2023

Welcome to the Atlassian Community!

We'll need to see the actual errors, not the list.  They should appear elsewhere in the results, but if you are not seeing them, then you will need to read the application logs (<jira home>/logs/atlassian-jira.log - it should repeat the errors you've got on screen too)

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Shashank Aman
Shashank Aman February 2, 2023

2023-02-01 06:12:19,318+0100 plugin-transaction-0 INFO [c.a.jira.plugin.PluginTransactionListener] [plugin-transaction] numberStartEvents:581, numberEndEvents:581, numberSendEvents:370, numberEventsInTransactions:11603, numberOfPluginEnableEvents:275
2023-02-01 06:13:14,447+0100 http-nio-8121-exec-16 WARN - [c.a.j.w.action.util.Error404] Detected anonymous access to page <https://shwask251.net01.extern01/jiratm/rest/test-flo/1.0/configuration/global> redirecting to login page
2023-02-01 06:13:14,502+0100 http-nio-8121-exec-4 ERROR X0025547 373x89549x1 1t8npln 10.164.59.157,10.160.110.32 /secure/AjaxIssueAction!default.jspa [c.i.j.p.t.export.rest.RestCallServiceImpl] A JSONObject text must begin with '{' at character 10 of








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