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While creating ticket in Jira, how to make changes to the mandatory fields?

Avinash March 14, 2018

While creating ticket in Jira kanban board, how to make changes to the mandatory fields? And also we need few fields optional, could you please suggest on this with all the steps, how to proceed further.

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Nic Brough -Adaptavist-
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March 14, 2018

Do you mean you want to:

  • Enter data on fields as you create?  (Click on the fields offered, although you may need to get an admin to add them to the create screen)
  • Change the mandatory flags?  (Get an admin to change the field configuration scheme)
Avinash March 15, 2018

Actually my question is.. We have one Test project, In that we have few fields. For example, 1. Summary, 2. Issue, 3. Priority, 34 Components, 5. Internal teams etc.. Now when i create a new ticket, i need Summary and Internal teams to be Mandatory, whereas Priority field optional. Is that possible??

For example - Priority field is mandatory now, i want that to be optional and Internal team field to be the Mandatory one.

Could you please explain me with clear steps, so that it would be helpful for me.

Awaiting for your reply.

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