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Where to find the Jira ID to synchronise Jira on Microsoft Teams ?

Florian De Boeck May 16, 2021

Hi Community,

I'd like to connect Jira and Microsoft Team, but when Authorizing Jira on Teams, I got the request to enter the JIRA ID. And I actually don't know where to find it. 

Of course, I have followed this link: https://www.msteams-atlassian.com/jiraserver/index.html#jira-id

but where is the configuration page ? I'm he admin of the account.

Thanks for your help here. 

Cheers,

Florian

1 answer

0 votes
Nic Brough -Adaptavist-
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May 17, 2021

It's under manage apps -> app -> configuration

Florian De Boeck May 17, 2021

Hi Nic,
Where exactly ? I guess I have not downloaded the right app. 

Or am I not at the right place ?Screenshot 2021-05-17 at 09.33.38.png

Vikrant Yadav
Community Champion
May 17, 2021

@Florian De Boeck  You have installed wrong Connector in MS Teams. Install JIRA Cloud for Teams connector , i think you have installed JIRA Server connector. :- 

https://appsource.microsoft.com/en-us/product/office/wa200002140?tab=overview

Florian De Boeck May 17, 2021

Thanks!

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