Where is the data of the add-ons (plugins or apps) stored when using Jira Server/Data Center?

[Anas Yousef]

My organization uses Jira Server/Data Center, and we want to download some add-ons found in the Atlassian Marketplace, are all the data of the add-ons stored on our servers/data centers, or are they stored on the servers of the publishers of the add-ons?

We have a lot of sensitive information/data, and we would like to keep them within the organization, and not have it on a server that is not hosted by us.

Thank you very much.

[Craig Nodwell · Accepted solution]

Hi @Anas Yousef welcome to the community.
Yes, in a Server/Data Center setup plugins and data are stored locally on the file system of the server.  You can find it under the application-data directory, the plugins directory and in the AO table in the database.

[Anas Yousef]

Hello @Craig Nodwell

Thank you so much for your fast response!

[Andrew Laden]

It actually depends on the Add-on. For the most part, the data is stored local to the server. But there are some addons that do involve sending data to a 3rd party server. A lot of the "interconnectivity" ones do that. You should read the documentation for each add on your are interested in to see how it works. Generally if it is routing through another server, it will talk about firewall rules that need to be added.

[Craig Nodwell]

I can't disagree with that.  However as you mentioned this is usually targeted and an upfront expectation.  With firewall permissions required etc etc.