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When i assign a Issue to an User every other Issue will also be shwon as assigned to the User

Alessandro Chalimba
March 11, 2020

There is this Graphical Bug where when i click on an Issue that was already assigned or i assinge an user to an Issue, all the other issues will show up as assigned to the user.

I attached the different steps to the post so you can see what is exactly changing.

 

thanks in advance

The First Picture is what i see when i just clicked on the board and didnt do anything before that.

Before.png

Second Picture is the Board while i am looking at the Issue "Mark-3"

issue.png

And finally this is after i clicked on the Issue "Mark-3". you can see that all unassigned Issues are assigned to the Person that assigned herself to "Mark-3". Note that after im Reloading the Page it looks again like in Picture 1.After.png

 

1 answer

0 votes
Jack Brickey
Community Champion
March 11, 2020

My guesses:

  • some addon conflict
  • some automation you have setup is causing this
  • a very odd bug

can you ponder this and provide further thoughts? When did this begin? Does it happen for a specific user or all users?

Alessandro Chalimba
March 11, 2020

Thanks for the reply!

 

so we just started using jira and only connected our confluence to it. There are no addons installed. The Bug only happens on this specific Board which is created with the template "track potential customers". It also happens with every User on the Board

I dont think we got any automation Rules activated.(see picture)

automation.png

Jack Brickey
Community Champion
March 11, 2020

Can you look at the history on one of the ‘mysteriously’ assigned issues and see if there is a clue as to how it got assigned/unassigned if in fact it even did?  A screenshot shot of that may help too. 

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Alessandro Chalimba
March 11, 2020

The Problem is that as soon as i click on one of these "mysteriously" assigned Issues the assignee will switch back to not assigned. So i think that it is an UI "bug" . But here is the history of one of these Issues. The only thing that is shown in the History is that i changed the description & i created the Issue.

mark 4.png

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