When an issue is blocked, what status should i put it in?

[Deleted user]

If the developers have blocked tickets, that are waiting on work from other teams, that are outside of their current project, and they can't create a subtask for someone in another project, it's basically side work that doesn't need an entire separate ticket created, but it creates a minor block, what is the best practice for that? the ticket isn't "in progress" from the current assignee standpoint, and it's not "greened" or in "backlog"

thanks!

[Victor Mutambuki · Accepted solution]

Ericka,

I'd suggest done status. Then have the option to reopen the ticket in the case you decide to work on it for whatever reason.

Victor

[Deleted user]

Hello! well the ticket isn't really "done" just waiting on other folks to complete their work 

[Victor Mutambuki]

Then have it in the TO DO status.

[Deleted user]

thats a good idea! :)