What would prevent @mentions from working properly in JIRA tickets?

Some individuals that have JIRA accounts are unable to @mention people in the comments section on JIRA.

2 answers

0 votes

Answer accepted

Please verify that the user being mentioned is actually part of the specific project. you can only mention users that have browse permissions.

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

0 votes

Hi,

Welcome to the community.

You may have one of the following issue :

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.