What's the behavior of Screen Schemes (Create/Edit/Screen) ?

[Pedro Webster]

I’d like to understand the difference between the Create, View, and Edit operations in Jira when working with issues. Specifically:

• What exactly is the difference between viewing and editing an issue?

• Is the Edit screen responsible for defining which fields are editable?

• Why do I see certain fields on the View screen even if they’re not present in the Edit screen?

Also, is there any official Jira documentation that clearly explains how these screens behave and interact?

[Trudy Claspill · Accepted solution]

Hello @Pedro Webster 

In Jira Data Center they were two editing options; an Edit button that would pop open an Edit dialog and show the fields defined in the Edit screen, and inline Editing directly in the View screen. 

In Jira DC if you had a field in the View screen but not the Edit screen, then you could see it but not edit it either inline or in the Edit dialog.

The Create screen was entirely separate. That listed the fields that would show in the Create Issue dialog and was not overridden by anything in the View or Edit screens.

Jira Cloud leverages the same core functionality but has eliminated the Edit button that opens a separate Edit dialog.

So, In Jira Cloud there is only inline editing.

Let us say you have one screen defined for View and one screen defined for Edit, and field X is on both. Field X will be visible and editable when viewing the issue details.

If you remove Field X from the Edit screen it will remain visible when viewing the issue but it will not be editable.

If you take the field off the View screen also, then the field will not be viewable or editable when viewing issue details.

If you have the field on the Edit screen but not the View screen then again the field will not be viewable or editable when viewing the issue details.

None of that affects the creation of the issue. If the field is on the Create screen then it can be filled in when creating the issue.