Dear Experts,
I am trying to create an automation rule to notify my entire team (Jira project user group members) by commenting on particular types of issues.
Is there a smart value available to call User groups?
Nothing specified in this document about user groups than users
Hello @Asif Salam , Please find the steps you need to follow in order to mention your team members.
Also please find the links for the same - https://confluence.atlassian.com/cloud/start-a-team-976161200.html
https://confluence.atlassian.com/cloud/teams-in-atlassian-products-976161199.html
Hello @Ganesh Babu ,
Hope you are doing well.
I already have a group created in JIRA. What am looking for is a way to call this user group as part of the Add comment action in Jira Project Automation rules.
In the doc's it's mentioned how to mention a specific user using Smart values in Jira automation.
I Am wondering is there any smart value like this to mention a user group.
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Hi @Asif Salam ,
I guess there is nothing as such smart values for groups to mention them in the comment section.
If you are looking to notify a particular group then you can use Send Email rule.
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Hi @Asif Salam
Ganesh's answer is correct, there is no functionality to mention groups in JIRA (without using plugins). There is the ability to mention teams, but this works as a macro for mentioning all the individual users in a team. To replicate this in Automation, you would need to mention each team member individually by account id.
Sending email, or a message via another system such as Slack would be the easiest way to get the functionality you are wanting
Cheers
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As a workaround, you can create a user alias in jira, and set the email for that user to be a list list with all the users needed and use that user to call the group.
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