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What happens to issues which belong to a status removed from workflow?

Rishabh M February 4, 2019

I need to change a workflow and remove a couple of statuses. However i still have tickets in that status? what would happen to those tickets? is it possible to bulk update the statuses of those tickets to something which is relevant to us?

 

Thank you!

2 answers

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3 votes
Answer accepted
Alexey Matveev
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February 4, 2019

Hello,

You will need to associate a new workflow to the project workflow scheme and on publishing this workflow Jira will ask you to associate all issues with absent statuses to a new one.

Rishabh M February 4, 2019

Thank you Alexey, this answers my query

0 votes
Answer accepted
Tarun Sapra
Community Champion
February 4, 2019

Hello @Rishabh M

While migrating the workflow scheme to the new workflow scheme having the workflow with new statuses JIra will prompt you to map your current issue status to new ones and only then you can migrate to new workflow schemes. In jira you can't delete statuses from an active workflow as well. 

Rishabh M February 4, 2019

Thank you Tarun. Appreciate your quick response.. i was pretty sure that it would work that way but just needed the confirmation since i am a new jira user.

Like Tarun Sapra likes this

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