What do different log files capture in Jira?

[Gökçe Gürsel {Appfire}]

Hi everybody,

As you'll know, Jira has different log files in the Jira_Home directory. I'm familiar with atlassian-jira.log however I want to know what following log files record:

• atlassian-greenhopper.log
• atlassian-jira-perf.log
• atlassian-jira-security.log
• atlassian-jira-incoming-mail.log
• atlassian-jira-outgoing-mail.log
• atlassian-servicedesk.log
• jira-diagnostics.log

Thank you!

[Daniel Ebers · Accepted solution]

Hi Gokce,

atlassian-jira.log is a good start for an overview. The remaining ones you have mentioned are meant for debugging more specific problems one might encounter.

Most of them are somewhat self-explanatory from their naming, as for example "atlassian-jira-incoming-mail.log" will help in debugging incoming mail.

Not so easy to recognize might be atlassian-greenhopper.log which refers to Jira Software (software boards as in Kanban and Scrum).

Security-related information (e.g. login, logout, session creation/destruction, security denials) is written to atlassian-jira-security.log

jira-diagnostics.log refers to the Jira diagnostics plugin (https://confluence.atlassian.com/adminjiraserver086/monitor-your-instance-with-jira-diagnostics-plugin-1014665864.html)

Please also have a look into the article - this goes a bit more in detail for the configuration options on monitoring & profiling:
https://confluence.atlassian.com/adminjiraserver/logging-and-profiling-938847671.html

Cheers,
Daniel

[Gökçe Gürsel {Appfire}]

Thank you so much. For a while i thought nobody would answer 😊

[Babu R]

https://confluence.atlassian.com/jirakb/useful-log-files-in-jira-1027120387.html